The Communications Manager develops and coordinates content that drives engagement and awareness with all NAEMT audiences through integrated planning and storytelling. Manages brand perception and public relations. Supports and optimizes marketing campaigns. Aligns communication efforts with organizational strategic priorities. This is a fully remote position. 

• Coordinates across departments to proactively develop and manage annual communications plan and content calendar across channels (web, email, social, PR); establishes a process that brings together internal priorities, external moments, and contributor responsibilities
• Liaises with external marketing agency and internal departments to help guide, support, and execute marketing campaigns that align with organizational priorities; ensures messaging and creative are consistent with brand
• Defines target audiences and identifies segmented opportunities for blog posts (EMS Vitals), case studies, reports, and digital content; writes original content; solicits and edits internal and external submissions (e.g., vendors, members, partner associations)
• Utilizes NAEMT educational content to drive member engagement, lead generation, and non-dues revenue by creating compelling audience-focused messaging; seeks out external opportunities (publications, podcasts) to share
• Oversees website, email marketing, and social media channels, providing direction and performance oversight while supervising staff responsible for day-to-day execution; contribute directly to content development and platform management as needed
• Analyze communication performance metrics and adapt strategies based on audience engagement and data insights
• Ensures advertising and communication obligations outlined in MOUs and Corporate Partner agreements are fulfilled
• Serves as the primary point of contact for press inquiries, drafts press releases, statements, and talking points; monitors media coverage relevant to the association and ensures stakeholders are aware of key topics of interest
• Provides on-site support at NAEMT meetings and tradeshow exhibits, as needed
• Recruit, train, supervise, and develop direct report(s)

Required Skills/Abilities:

• Exceptional written, verbal, and interpersonal communication skills
• Strong editing and proofreading skills with high attention to detail
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines
• Experience managing creative content development, brand voice, public relations, and corporate communications initiatives
• Ability to collaborate effectively with leadership, marketing team, stakeholders, and external partners
• Experience with digital communications, social media management, and content marketing best practices
• Proficiency with communication and design tools such as Microsoft Office, Adobe Creative Suite, Canva, or related platforms
• Understanding of CMS management (e.g., website updates), email marketing platforms, social media channels, and basic SEO awareness
• Strong leadership skills with the ability to guide creative direction and mentor team members

Education/Experience:

• Bachelor’s degree in journalism, marketing, communications or equivalent professional experience
• 3+ years of relevant management experience
• Experience working with professional associations, healthcare preferred
• CAE preferred

About National Association of Emergency Medical Technicians

www.naemt.org Formed in 1975 and over 100,000 members strong, the National Association of Emergency Medical Technicians (NAEMT) is the only national association representing the professional interests of paramedics, advanced emergency medical technicians, emergency medical technicians, emergency medical responders and other professionals providing prehospital and out-of-hospital emergent, urgent or preventive medical care.NAEMT members work in all sectors of EMS, including government service agencies, fire departments, hospital-based ambulance services, private companies, industrial and special operations settings, and in the military. They also work in hospitals, clinics and other healthcare settings.NAEMT serves its members by advocating on issues that impact their ability to provide quality patient care, providing high quality education that improves the knowledge and skills of practitioners, and supporting EMS research and innovation.

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