The Operations and Communications Coordinator is critical to organizational operations and takes a leadership role in communications planning for NCNG. This position reports to the Executive Director.
They will oversee the development, design, and distribution of NCNG’s resources, marketing materials, and online communications. They will also manage the website and database to ensure effective communications with our members, prospects and partners. This role will also work with the Program Director on event logistics and meeting preparations including the NCNG Annual Meeting, and assist the executive director on board communications and payment coding and processing.
The ideal candidate is a strong writer with attention to detail, will enjoy working with a small and energetic team, and is interested in the philanthropic and nonprofit sectors.
Write, design and distribute materials to highlight events and resources and to engage NCNG’s member organizations and other partners.
Manage the NCNG marketing calendar
Work with the Program Director to write marketing and events copy, including management of content in event apps
Manage and update the NCNG website including the jobs board, news items, events, and resources pages. Troubleshoot website and database issues and make recommendations for improvements
Manage the NCNG member database – update contact information, track user engagement, provide technical assistance and access information to users, and create reports. Analyze and present information to staff and board
Draft talking points and presentations for the Executive Director
Moderate Learning Community listservs and provide technical assistance to NCNG members, as necessary
Ensure brand cohesion across virtual and print platforms
Other tasks and activities as required to build NCNG’s reputation and engage our membership
Operations and Logistics Responsibilities
Set up virtual meetings including registration, recording, polls, and event follow-up
Prepare meeting agendas, nametags, materials, and work with NCNG vendors for in-person events
Work with Program Director on logistics/planning for the Annual Meeting and Conference
Maintain organizational and event calendars
Organize membership renewal process and tracking (in partnership with Executive Director)
Process/code incoming and outgoing payments
Regularly update NCNG staff manual
Work with Executive Director to communicate with the NCNG Board
Track technology and marketing budgets
Compensation and Work Location
The salary range for this position is $55,000 - $60,000, based on experience, for a 35-hour work week; benefits include health, dental and vision insurance, short-and long-term disability insurance, retirement benefits, as well as paid vacation and holidays.
NCNG’s offices are in Raleigh, N.C., and the team generally works in the office 2-3 days/week. We are open to a “mostly-remote,” North Carolina-based candidate, if they’re willing to meet at the Raleigh offices for occasional planning, conference preparations, and team-building work.
Other travel will occur in conjunction with NCNG programs – usually only 1-2 in-state engagements/month. Position includes support for professional development – some of which may be located out of state.
2-5 years of experience or education in a communications role
Undergraduate degree or equivalent experience
Strong and demonstrated writing skills
Ability to work independently and in an entrepreneurial fashion - as well as to be an enthusiastic part of the NCNG Team
Excellent relationship building/member service skills
Understanding of the North Carolina philanthropic, nonprofit and social/civic sector landscape
Solid skills in Microsoft Office and Zoom and a willingness to learn other platforms (including Whova, Kentico, and Excel)
Willingness to participate in an all-hands-on-deck small team environment including logistical support for events (e.g. meeting preparation, set-up, breakdown, etc.)
How to Apply
Email a resume and cover letter to firstname.lastname@example.org; review of candidates will begin immediately and continue through the application deadline of April 14, 2023. Include “Operations and Communications Coordinator” in the subject line. No phone calls, please.
The North Carolina Network of Grantmakers is an Equal opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race color, religion, national origin, disability, protected veteran status, age, record of arrest or conviction or any other characteristic protected by law.
The North Carolina Network of Grantmakers (NCNG) is a membership association that connects and supports a diverse community of 115 grantmaking organizations committed to learning and working together. This community of funders is made up of private foundations, community foundations, family foundations and corporate giving programs. NCNG connects, equips, and inspires grantmakers through networking, educational and professional development programs throughout the year.