**Position located in Massachusetts** POSITION SUMMARY The Vice President, Member Services directs and oversees all membership activities for Associated Industries of Massachusetts (AIM). This role is responsible for the development, implementation, and evaluation of membership growth, retention, and engagement strategies aligned with AIM’s strategic goals and objectives. The VP, Member Services is responsible for leading and managing the day-to-day activities of the member services team to ensure delivery of the highest level of service to AIM member companies. This position reports directly to the Chief Operating Officer and works closely with other senior department leaders ac