SOUTH BEND AREA REALTORS^®

 Chief Executive Officer

The South Bend Association of REALTORS® is looking for an association executive who can lead people, manage operations, be responsive to members, and communicate well with all stakeholders.

The position is responsible for overall management of the REALTOR^® association. The association is member-focused, and the CEO should know the activities of its REALTOR^® members and where to find information important to members’ daily business. The CEO will work closely with volunteers and elected leadership on the management of the organization.

Governance and Operations

• Manages association functions as directed by the Board of Directors.
• Implements and maintains policies for operations, finances, budgeting, and record-keeping, following industry best practices.
• Supports committees with their initiatives.
• Ensures governing documents and policies align with industry standards for efficient operations.
• Understands political fundraising reporting requirements.

Physical and Financial Resources

• Collaborate with volunteer leaders to create a detailed budget.
• Manages reserve funds to maintain operational stability.
• Ensures sufficient revenue generation to support association activities.
• Maintains the office location needed to accomplish the mission of the association.

Management

• Stays informed about legal and regulatory issues affecting the association.
• Ensures staff performance meets expectations and provides fair compensation.
• Lead and manage staff, including hiring, training, and performance management.
• Foster a positive and inclusive work culture, promoting professional growth and team collaboration.

Member Services

• Maintains communication systems and shares industry information with members.
• Support volunteers and provide new-member orientation.
• Offers educational programs based on member needs and interests.
• Utilizes business and marketing tools effectively.
• Organizes networking and social events with committees and volunteers.

• Address member inquiries and concerns, cultivating positive relationships and ensuring high levels of satisfaction.

Internal and External Relations

• Build strong working relationships with association staff.
• Assists leadership in identifying and recruiting future leaders.
• Develop relationships with local, state, and national associations; attend key meetings with volunteer leaders.
• Work with accounting firms and attorneys to support association operations.
• Serve as a resource to brokers.
• Supports state and national advocacy efforts and works with volunteers on local advocacy issues.
• Provide visionary leadership in the development and execution of the association’s strategic goals.
• Address member inquiries and concerns, fostering positive relationships and ensuring high levels of satisfaction.
• Oversee the development and implementation of marketing and communication strategies to promote the association’s services and events.

Qualifications

• Minimum of 3 years of experience in management and leadership
• Previous experience in real estate industry preferred, but not required
• Candidates with experience in advocacy preferred
• Excellent communication and follow-through skills, including the ability to speak in front of leadership and membership.
• Prior experience in budget management preferred.

About South Bend Area Realtors

South Bend Area REALTORS® The South Bend Area REALTORS® are real estate professional, including real estate brokers, property managers and appraisers, who belong to the National Association of REALTORS® and the Indiana Association of REALTORS®, serving all of the St. Joseph County. We pride ourselves as being the “Voice of Real Estate” in our communities. Locally, we have almost 700 REALTOR® members who help people find that amazing place we all like to call home. We are voluntary, membership organization, providing our members with educational, networking and community outreach opportunities. Additionally, we maintain a Multiple Listing Service, the forum through which information on properties for sale are shared among our members. We partner with other local organizations and governmental agencies to maintain and improve the quality of life within our community. We promote and protect private property rights which are vital to achieving the dream of homeownership for everyone in our community.

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