The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: • has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. • has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared. • is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!
Did you know that women and other marginalized groups are often reluctant to submit job applications if they don’t meet 100% of the requirements? We encourage you to take a chance! If you don’t satisfy every criterion, but know you can excel in the role, we urge you to apply! We’d love to connect and talk with you about joining our team.
Employer of Choice: ABA is recognized with a 2023Great Company Culture Award and 2023 Great Place to Work designation!
Job Description:
The Vice President, Training Technology manages the training infrastructure and integrations for all systems that support the hosting and delivery of ABA’s extensive training business including but not limited to self-paced training, online certificates, facilitated online programs, school programs (including Stonier), webinars, and ebooks. This position also manages the teams responsible for implementation and operational execution using these systems.
This position interacts with members within ABA’s training team responsible for content development, sales, client success, and member support teams as well as across ABA with ABA’s IT, systems security and certifications teams. This position oversees the interactions with technology vendors, oversees regular software updates and release deployments, and is a key member of the team to evaluate and search for new technologies and innovative solutions as capabilities arise to support the growth and expansion of ABA’s training business.
Key Responsibilities:
Provide leadership and operational oversight of the training technology team (both internal staff and external vendors), technical workflows, releases, integrations, innovations, user experiences, tracking and support of ABA's training offerings via the ABA training technologies.
Manage ABAs training technology eco-system used in the creation, management, and delivery of ABAs training products including but not limited to self-paced courses, certificate curricula, ebooks, Professional Certifications, Schools, facilitated online programs, and webinars. (currently Cornerstone OnDemand, Docebo, VitalSource, BenchPrep, ON24, Rustici, BankExec). 30%
Lead the strategy, solution design, operational plans for software development projects and other technical projects, and monitor execution to ensure on-time and on-budget project completion. 30%
Develop and monitor business processes/workflows for training technology systems to ensure consistent, efficient delivery of online solutions. Gather data and deploy insights data from ABA training platforms, team members, and customers to inform decisions around innovations and opportunities. 20%
Manage, coach and mentor technology staff under supervision to develop their technical expertise and ensure succession planning for key roles within the team. 10%
Participate in long-term strategic planning for ABA training technologies. 5%
Develop and monitor technology budgets in all ABA training programs. Lead RFI/RFP projects as needed to expand or replace existing systems with new technologies. Provide cost/benefit analyses of proposed systems. 5%
Qualifications:
Bachelor’s degree required; advanced degree in computer science/engineering or related discipline preferred
Experience with innovating on and designing training experience workflows
Deep knowledge of software development/management, infrastructure management including Amazon and Cloud technologies, Windows and Linux based Operating Systems, integrations/APIs, SSO, technology evaluation and software development lifecycles
Extensive knowledge of training technologies (LMS systems and content packaging protocols such as SCORM, xAPI, LTI team management and collaboration skills)
Experience managing technical project teams
Experience with Windows and Linux preferred—Knowledge of Ruby applications a plus
Experience with Cornerstone OnDemand preferred
Strong business acumen
Ability to monitor and adjust workflows and plans, provide coaching feedback and guidance, and to manage change across multiple teams in a positive way
Excellent analytical skills; ability to produce and analyze reports
Knowledge of office procedures, practices, and equipment
Able to communicate complex technical information to non-technical team members, clearly and effectively, both orally and in writing
Able to communicate business case requirements from stakeholders to engineering teams/technical teams
Able to effectively handle multiple priorities in order to organize workload and meet established deadlines
Able to identify and resolve problems in a timely manner
Able to maintain positive and productive relationships with other departments within the ABA
Ability to travel <20%
Salary Band Range:
$118,788.00 - $161,841.00 - $204,895.00
American Bankers Association (ABA) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.
ABA encourages and celebrates diversity so if you are motivated, hardworking and want to make a difference, come as you are!
The American Bankers Association is the united voice of America’s hometown bankers—small, regional and large banks that together employ more than 2 million women and men, hold nearly $17 trillion in assets, safeguard $12.8 trillion in deposits and extend more than $9 trillion in loans. ABA believes that government policies should recognize the industry’s diversity. Laws and regulations should be tailored to correspond to a bank’s charter, business model, hometown markets and risk profile. This policymaking approach avoids the negative economic consequences of burdensome, unsuitable and inefficient bank regulation. Through a broad array of information, training, staff expertise and other resources, ABA supports America’s hometown bankers as they perform their critical role as drivers of America’s economic growth and job creation.