The Member Relations Coordinator will be responsible for building a strong relationship with WAI members of all types by providing extraordinary member service, maintaining quality data in the WAI Association Management System (AMS) and executing membership programs to optimize member retention and new member signup rates.   ESSENTIAL DUTIES AND RESPONSIBILITIES The Member Relations Coordinator will: Achieve expert level proficiency in the Novi Association Management System (AMS) system to: Develop and implement processes and routines to ensure the integrity (accuracy, consistency and completeness) of members