Career Center

Position Overview:  As a member of the membership & events team, the membership & events coordinator plays an essential role in supporting AGA-member programs and events. Reporting to the senior vice , membership & events, this position works to elevate AGA’s member and industry events by providing support for on-site logistics, administrative assistance and overall positive membership experiences. The ideal candidate is a proactive, collaborative and impeccably organized with a keen attention to detail and superior hospitality and customer service skills.  

Key areas of responsibility:

Member Event Development and Execution

• Supports events management with all event logistics, including serving as a liaison to vendors and contractors, as well as providing on-site support for AGA staff and setup and post-event reconciliation.
• Collaborates with staff to leverage existing assets and execute events and programs in a fiscally responsible manner.
• Executes logistical needs for AGA Board-related events, including Board and committee meetings, CEO Roundtable and other current/future meetings and events.
• Supports related event communications information, including save the date, RSVP, before-you-go details, run of show, etc.
• Reviews and assists with the development of event invitation lists to ensure quality over quantity, and coordinates the attendance of key members as directed.
• Manages speakers’ needs, leading up to and on-site during events.
• Fact checks attendee list, corresponding collateral and ensures safe delivery/setup on-site.

Industry Event Support

• Supports the Global Gaming Expo (G2E) management team, as needed, including conference development, show logistics and fulfillment of sponsorship commitments.
• Provides support to ancillary AGA events, including the Hall of Fame program, third-party experts, regulatory roundtable, and others.
• Provides leadership and support for ensuring member engagement through AGA events.

Membership Retention & Recruitment Support

• Supports membership management team by providing regular updates to member database, mailing lists and membership listings.
• Draft and finalize membership briefing materials for meetings and phone conferences, support value prop creation and production of materials.
• Review AGA news clippings for relevant member information and mentions.

Department Administrative Support

• Provide administrative support to membership & events team including scheduling, printing, mailings, etc.
• Oversee electronic file storage for membership & events team.

Experience & Education:

• Bachelor’s degree required.
• Entry level/one-three years of experience supporting membership & events.
• Association management and/or gaming industry experience is a plus.
• Customer service experience preferred.

Skills:

• Exceptional event logistics and project management.
• Strong written and verbal communications skills.
• Strong project management skills and ability to juggle multiple shifting priorities.
• Able to adjust to changes in priorities, and balance short-term deliverables with long-term strategic goals while producing a high-caliber work product.
• Results-oriented and strong self-management skills.
• Team player who thrives in a high-energy, multitask and collaborative work environment.
• Superior organization skills and attention to detail required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.); Adobe Creative Suite (Acrobat Pro, InDesign, Photoshop, Illustrator) experience a plus.
• Knowledge of Customer Relationship Management systems, particularly Salesforce, and event software, particularly CVENT, a plus.