The Senior Instructional Designer for APA's Division of Education's Online Learning Department will work in conjunction with departmental leadership to design and implement innovative instructional design and delivery efforts. This individual will conduct needs assessments to align learning initiatives to expand APA's online learning portfolio. The position requires experience designing and implementing virtual learning collaboratives, eLearning modules (SCORMs), webinars, instructional videos, virtual events, managing external stakeholders , and measuring business impact and effectiveness of deployed learning solutions.
The Senior Instructional Designer must possess a unique balance of technical depth, business knowledge, project management, and strong interpersonal skills. The candidate will build online education materials in coordination with a team of instructional designers and subject matter experts (SMEs), following the ADDIE model. The Senior Instructional Designer will use technical skills, creativity, and experience to develop new and engaging interactive learning experiences. The Division of Education has a federal grants' portfolio, and this individual will be responsible for ensuring grant deliverables and timelines upheld.
The ideal candidate is an innovative, practical, solution-oriented individual with experience working across multiple instructional delivery modalities. The Senior Instructional Designer will curate and design learning solutions that align with the APA’s users' needs. The position reports to the Director of Online Learning.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the end-to-end design, development, and implementation of APA catalog offerings for multiple projects
Partner with psychiatrists, allied organizations, grant funders and staff to develop content
Develop and execute workflows for launching CME activities in APA's Learning Center
Produce online courses in a variety of formats such as presentation capture, multi-part courses, self-assessments, performance in practice, pulsed learning exams, communities/learning collaboratives, question banks, and/or discussion boards
Use established methodologies in all instructional design stages, including needs assessment and ADDIE and/or SAM methodologies
Create consistent yet creative aesthetics within interactive elements
Develop project plans and trackers under the review of departmental leadership which ensure projects meet established milestones and remain within budget
Apply quality control standards to the design, execution, and maintenance of online courses
Import credit claim from Annual Meeting and IPS registration vendor into user transcripts
Ensure adherence to JA criteria for online education in conjunction with the CME Team
Collaborate with Marketing to promote activities and create interest in offerings
Build and maintain internal and external vendor relationships, and existing vendor relationships to ensure external solutions are designed as intended
Research and recruit psychiatrists to serve as subject matter experts for course development
Produce regular reports of Learning Center activity and transmit relevant user data to external groups per grant, contract, and accreditation requirements (e.g., SAMSHA, AACME, ABPN, AAAP)
Distribute a monthly snapshot of completed online initiatives to key APA stakeholders
Troubleshoot technical issues related to the LMS and create/track debugging tickets for LMS vendor, question bank vendor, and APA's IT Department
Interact with outside technology vendors related to special projects to ensure adherence to timeline, budget, and project deliverables
Collaborate with others to create prototypes, iterate, and seek feedback from product owners, team members, and other stakeholders throughout the design process
Develop Standard Operating Procedures to ensure consistency for cross functional projects
Educate and support APA staff utilizing the LMS for report functionality or customer account access
Resolve customer inquiries related to online programs/products, course fees, transcripts, etc.
Communicate effectively with clarity, credibility, and timeliness
Coach Junior Designers on best practices, design modalities and system procedures
Stay abreast of technology trends and evolving expectations of learners
Support virtual events to ensure a positive user experience
Performs other duties as assigned
REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS
4-6 years of experience in online learning management and/or instructional design
Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
Bachelor's degree required
Experience working in and/or with associations industry is preferred
Experience with adult educational and/or healthcare programs is preferred
Excellent communicator capable of providing leadership to individuals and groups
Self-motivated, able to work independently, and shows attention to detail
Knowledge of how websites operate (i.e., databases, APIs, and content management systems)
Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as Salesforce, HTML, Captivate, Articulate Storyline 2, Articulate Replay, Microsoft 365, Adobe Premier, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools
American Psychiatric Association (APA) is the world's largest psychiatric organization, with over 38,500 U.S. and international member physicians and 240 employees. Its vision is a society that has available, accessible quality psychiatric diagnosis and treatment. APA has excellent benefits, including medical, dental, 401k, flexible spending accounts, and tuition assistance. The APA is located in Washington, D.C. within walking distance of the L'Enfant Plaza Metro stop.