Reports To: Vice President Membership & Business Development, President
The Chapter & Events Manager is responsible for supporting and managing events for the Association to help engage members and non-members. The person in this role will oversee events for our eight VRLTA Chapters, Chapter Board meetings as well as support our larger state-wide events for the Association.
Roles and Responsibilities
Plan, promote and execute the Fall and Winter Membership meetings as directed by the team
Plan, promote and execute the execute the Ordinary Awards reception & dinner event as directed by the team
Plan, promote and execute all Chapter events for the Association on a quarterly basis alongside the Vice President Membership & Business Development & Director of Marketing & Communications
Create all Chapter events in MemberClicks and partner with the Vice President Membership & Business Development & Director of Marketing & Communications on marketing schedule for each event
Manage all event registrations in MemberClicks while ensuring accuracy and timely communication with our members and prospects
Track and report on all event registration invoicing to ensure timely payment is received for all event and event sponsorships
Assist Director of Government Affairs on Annual Legislative and Day on the Hill events as main contact for event and event logistics
Assist Vice President of Education & Workforce Development on Annual VPSI Conference
Assist Vice President of Education & Workforce Development on Regional Teacher Conferences/Symposiums and Student Boot Camps
Provide event support for the Annual VA1 Governors Tourism Conference in conjunction with the Conference Programming Committee and Conference Planning team
Assist with local and state advocacy meetings, including encouraging attendance, fundraising, securing sponsorships
Assist the Director of Marketing and Communications to effectively communicate upcoming events, through the association website platform, Membership CRM, Microsoft Outlook and other applicable means of communications
Schedule all virtual Chapter Board meetings in conjunction with the VRLTA Master calendar and each Chapter Board’s availability as directed & approved by the Vice President of Membership & Business Development
Prepare all Chapter Board Meeting agendas in advance for Board meetings while coordinating with the VRLTA team and each Chapter President for agenda approval prior to Board meeting.
Send out all event and Chapter Board meeting Outlook calendar invites to Boards as details are confirmed
Manage on-site registration, setup and breakdown of all VRLTA events
Attend state and local meetings and events as determined by the President of VRLTA and Vice President Membership & Business Development
Assist with post event analytics and communications with event host as directed by the Vice President Membership & Business Development
Attend and participate regularly in staff meetings as scheduled
Maintain and keep current all prospecting and member information in company database
Reports directly to the Vice President Membership & Business Development and the President of VRLTA
Other duties as assigned by the President of VRLTA
Reliability: Produces high quality work while showing up on time and meeting consist deadlines.
Independent: Able to work independently using focus, resources and time management skills to stay on track.
Trustworthy: Able to convey trustworthiness based on honesty and personal integrity, earning and maintaining the trust and respect of staff, other managers and the President.
People Oriented: Believes in other people and their potential to get things done; works to help others optimize their performance, contributions and behaviors; cares about people as individuals as well as employees/independent contractors.
Positive: Radiates positive energy and enthusiasm to get things done.
Service Oriented: Understands that he/she is in a service business and that the satisfaction of members is the number one priority.
Commitment and Dedication: Willing to make the commitment and sacrifices necessary to do what it takes to make him/herself as well as the association successful.
Organization: Able to prioritize important tasks for their fulfillment and accomplishment.
Problem Solving: Able to proactively identify, solve and prevent problems.
Follow-through: Committed to effective follow-through and attention to detail.
Involved: Always involved and practices hands-on management to continually learn about the association, its people and members.
Flexible and Adaptable: Willing to listen to and try new ideas and approaches; not wedded to “just one way”; able to think on his/her feet and adapt to changing needs, conditions and circumstances; able to assess a situation and respond appropriately.
Self-Motivated: Continually exhibits a positive “can do” attitude with a high-energy level that enables him/her to get things done while conveying enthusiasm and energy for others to do likewise, and a willingness to propose new ideas to the team.
Self-Confident: Radiates self-confidence while encouraging others to be self-confident as well.
Self-Disciplined: Meets his/her commitments; able to stay the course in turbulent times; able to keep the most important things uppermost in his/her mind; willing to demand performance and results in the fact of difficulty, resistance and/or apathy.
Decisive: Able to initiate and sustain change as well as make expedient and well-conceived decisions.
Accountable: Accepts full responsibility for his/her obligations and commitments, demands accountability in and from others, and understand his/her responsibility for the association’s success, committed to achieving results in the appropriate way.
Even-tempered: Has an easy-going personality and stays cool and rational in difficult situations. Provides a calming influence in situations by being in control of him/herself.
Balance: Able to balance personal and work life to maintain a happy and healthy perspective on all endeavors.
Bachelor’s degree in Hospitality, Events or related field a plus
Minimum 1+year’s event experience
Experience with associations/nonprofits a plus
On-site in Richmond Office
Full/Part time position
Excellent, flexible and fun work environment. Competitive salary wage plus commission. Send cover letter and resume to: VRLTA, 5101 Monument Avenue, Suites 206, Richmond, VA 23230 or email HR@vrlta.org.
About Virginia Restaurant, Lodging & Travel Assoc.
About Virginia Restaurant, Lodging & Travel Association (VRLTA)
The Virginia Restaurant, Lodging & Travel Association is the only unified voice for the restaurant, lodging, travel and hospitality suppliers associations. VRLTA creates value for members by promoting the legislative interests of the industry, networking, educational opportunities, and protecting free enterprise. Inquiries about membership and VRLTA services should be directed to VRLTA at (804) 288-3065 or VRLTA.org.