SUMMARY OF POSITION Under the supervision of the Senior Director of Membership & Credentials, this position will support the IIBEC Membership Department with member outreach and growth initiatives, database updates, application processing, invoicing, and retention efforts. POSITION RESPONSIBILITIES Respond to general member inquiries or route to the appropriate staff member. Provide exceptional and outstanding communication and guidance to active members and prospective members. Assist with the development and retention of new members. Increase prospective member pools and follow up with leads. Perform quality work within given deadlines and expec
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