This is a hybrid position based out of our downtown Chicago, IL office. Business Analyst in the Member Services Department providing daily management of member dues billing process, track dues revenue, monitor/provide data analysis on member recruitment and renewal trends, manage vendor relations, on-demand report generation and provide occasional back-up to member resource center. Makes recommendations for process improvement and enhancements that better serve AOA’s customers. Must demonstrate teamwork, integrity, initiative, adaptability, and a willingness to gain new knowledge. Responsibilities Oversee all facets of the AOA member dues billing processes - individual and groups including schedule, annual i
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