The American Public Power Association (APPA) is looking for a Database Manager. This individual will be responsible for supporting APPA staff with the maintenance of the organization’s Salesforce/Fonteva environment and support other data writing needs, such as report writing in S-Docs and Tableau, among other applications. This position will report to the Director of Database Systems & Analysis and participate in the governance related to the use of data and reports in Fonteva (APPA’s Management Software) and Salesforce.
Please note: This is not a remote position. Candidates must be in DC, Maryland, or Virginia area. APPA offers a flexible work schedule for full-time employees and the option for telework is available after (3) months of employment (with supervisor approval).
*Direct hire only, no agency
Report Development & Maintenance
Build usable reports and/or dashboards based on business requirements to include collecting, analyzing, and converting complex raw data from Salesforce and Fonteva into easily digestible reports for non-technical end users.
Maintain, customize, and update Salesforce reports and dashboards.
Develop skills in other reporting tools, including but not limited to S-Docs and business intelligence software systems like Tableau, to further APPA’s reporting capabilities.
Train end-users on how to use developed reports, as well as report writing tools.
Collaborate with staff and business partners on defining and enforcing Salesforce and Fonteva report standards, including folder structure and access permissions.
Align with Member Engagement group and data owners to ensure report consistency.
Collaboration and Communication
Provide detailed and accurate communication to all stakeholders.
Work closely with APPA staff to understand their reporting requirements; continuously collaborate with end-users to develop reports by flowcharting, prototyping, and receiving ongoing feedback ensuring business requirements are met.
Enable association leaders to leverage data and predictive analytics to identify and pursue membership and business opportunities.
4+ years of IT and business/industry work experience including database administration experience.
Familiarity with the general business model of non-profit or trade associations.
Familiarity with SQL databases.
Demonstrated ability to conduct data analysis, provide significant attention to detail, work independently, and make strategic, data driven decisions based on defined criteria.
Excellent written, verbal and presentation communication skills.
Ability to effectively handle multiple priorities, organize workload, and meet deadlines.
Able to identify and resolve problems in a timely manner.
Strong interpersonal communication skills and the ability to work effectively with a wide range of constituencies within a diverse environment, maintaining positive and productive relationships with all departments within APPA.
Exhibit strong customer service skills
Ability to successfully present ideas and concepts to non-technical audiences.
Excellent client/user interaction skills to determine requirements.
Experience with Fonteva
Experience with Salesforce administration and report development
S-Docs report writer and Tableau experience.
Hands-on knowledge of enterprise repository tools, data modeling tools, data mapping tools, and data profiling tools.
The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide. We represent public power before the federal government to protect the interests of the more than 49 million people that public power utilities serve, and the 96,000 people they employ. We advocate and advise on electricity policy, technology, trends, training, and operations.