The Heart Rhythm Society (HRS) is committed to helping end heart rhythm disorders and saving lives. HRS is the international leader in science, education and advocacy for cardiac arrhythmia professionals and patients, and the primary information resource on heart rhythm disorders. HRS’s mission is to improve patient care by promoting research, education and optimal health care policies and standards. HRS represents more than 6,800 cardiac pacing and electrophysiology professionals in over 70 countries.
Under the direction of the IBHRE CEO, manages the day-to-day operations of IBHRE’s continuous competency program for certification, IBHRE-C3, and provides administrative support for IBHRE’s online education.
Manage IBHRE’s certification maintenance program including candidate registration, notification schedules, fees, and confirmations.
Serve as primary point of contact for all IBHRE-C3-related operational functions including coordination with HRS staff.
Maintain IBHRE-C3 candidate database records in management system, including online directory and certification status.
Manage library of assessment material in learning management system, making system updates as necessary.
Respond to inquiries and serve as the lead contact for customer service.
Coordinate and provide content in the learning management system making updates as necessary.
Develop and maintain C3 user instructions.
Serve as primary contact for online education.
Management of Subject Matter Experts
Communicate with subject matter experts and vendors.
Serve as staff liaison to IBHRE-C3 committee, test writing committees, and other subject matter experts.
Recruit subject matter experts as necessary.
In conjunction with other IBHRE staff, regularly review IBHRE’s website, draft content, and suggest updates as necessary to maintain current information.
Maintain and report program data.
Assist in staffing IBHRE’s exhibits including the HRS Annual Meetings.
In collaboration with the CEO, implement marketing strategies.
Manage exhibiting logistics.
Operational and Project Management.
In collaboration with the CEO, manage day-to-day operations of C3 and work with temporary employees and consultants as needed.
Monitor project budgets and recommend new tactics as necessary to reach financial goals.
Collaborate with the HRS financial team as necessary to ensure collection of all fees and invoice payments.
Identify and report any problems or challenges to the CEO in a timely manner; recommend corrective action plans or solutions.
Coordinate meeting logistics (remote and face-to-face).
In collaboration with IBHRE’s CEO, develop and maintain processes based upon accreditation standards.
Monitor data and program feedback for quality management.
Other Roles & Responsibilities
Serve as a staff liaison for IBHRE committees and task teams as assigned.
Coordinate marketing strategies with HRS as necessary.
Provide administrative support as necessary for other certification initiatives.
HRS Statement of Diversity, Equity and Inclusion
HRS stakeholders share a common passion for accomplishing our mission to end death and suffering from heart rhythm disorders.
We believe our diverse backgrounds, experiences and interests are assets in reaching that goal, and we are committed to providing an inclusive environment in all of our activities, where everyone feels valued, responded and welcome.
We strive to have organizational leaders who represent all aspects of our diversity and who promote the diversity, equity, and inclusion that are essential to our success.
HRS is a Equal Employment Opportunity employer
HRS is headquartered in Washington, DC. Remote work for this position is allowed. Currently, staff is remote due to COVID-19.
Proof of COVID-19 vaccination is required as a condition of employment.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of business principles involved in resource allocation, production methods, and coordination of people and resources.
Skill in organizing, planning, and prioritizing work; developing specific goals and plans to prioritize, organize, and accomplish work.
Skill in coordination; adjusting actions in relation to others' actions.
Skill in active Listening; giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Skill in reading comprehension; understanding written sentences and paragraphs in work related documents.
Skill in writing; communicating effectively in writing as appropriate for the needs of the audience.
Skill in speaking; talking to others to convey information effectively.
Ability to developing constructive and cooperative working relationships with internal staff and external stakeholders and maintaining them over time.
Ability to analyze information and evaluate results to choose the best solution and solve problems; being proactive.
Ability to creatively use resources to increase the efficiency and effectiveness of work performed.
Ability to perform successfully team-based project management culture; responsibly executes assigned projects, including meeting goals and deliverables, while working collaboratively with cross-functional teams to help ensure project success.
Ability to balance multiple assignments and follow standard procedures to accomplish assigned tasks.
Ability to manage projects from concept to implementation and execution.
Ability to work on routine tasks independently and confer with supervisor on complex work assignments or unusual work situations.
Ability to be detailed oriented and meticulous.
Ability to work effectively in a small staff environment.
Ability to be proactive.
Ability to serve as lead project manager.
Required Education and Experience
Education: Bachelor’s degree (preferred)
Experience: Minimum of five (5) years of experience in certification or professional development
Computer/System Skills: MS Office, Sales Force
Certificates, Licenses, Registrations: None
Other Requirements: Experience managing database records preferred; excellent customer service
The Heart Rhythm Society (HRS) is a 501(c)(3) international nonprofit organization. Founded in 1979, HRS is a leading resource on cardiac pacing and electrophysiology. Our specialty organization represents medical, allied health, and science professionals from more than 70 countries who specialize in cardiac rhythm disorders.