Details
Posted: 02-Jun-22
Location: Alexandria, VA
Type: Full Time
Required Education: 4 Year Degree
Salary: $75,000-90,000, dep on exp
Categories:
AMC/Account Executive
The Account Director will have primary oversight responsibility for two to four association clients. General duties will include management of the “nuts to bolts” for association clients, including member database and fulfillment, board relations, marketing/communications, meeting and event management, program management (e.g., scholarships, grants, sponsorship), budgeting/financial concerns, and general association administration.
Account Directors serve as the primary point of contact and are responsible for administrative functions including Board liaison to the membership, communications, and event staff, coordinating association finances with the bookkeeper, and managing outside vendors. Account Directors have the ultimate responsibility of ensuring that client tasks are completed properly and on time.
Must be willing to do everything from stuffing envelopes to brainstorming the next big thing. Includes personnel management and client relations.
We are currently allowing staff to work from home up to two days a week, dependent upon the need to be in the office for meetings and events. This is not a completely remote position.
General
- Answering phone lines (PMR and all clients)
- Attend staff meetings
- Maintain organized filing system
- Effectively communicate project status with other team members
- Complete special projects as assigned
- Coordinate efforts with Membership Coordinator, Communications and Events departments and other Account staff as applicable
Administrative
- Administer and improve the clients’ missions
- Develop goals & plans for clients; participate in strategic planning
- Maintain knowledge of client industry and current events
- Maintain organization of client filing system (email and hard copy)
- Ensure that incoming client communications are received, reviewed and addressed by appropriate staff
- Ensure all important administrative files are available (bylaws, articles of incorporation, IRS determination letter, etc.)
- Monitor client storage, track inventory of items in storage
- Periodically review bylaws and coordinate amendment process
- Represent client at industry meetings and networking programs to promote the interests and issues of the organization
- Build strategic alliances
- Develop & maintain industry calendar of events
- Assist in preparation of and monitor annual budget
- Ensure annual filings are completed
- Conduct 90-day probationary and annual evaluations of direct reports
Board Relations
- Day-to-day coordination with Board Members and select Committee Chairs
- Identify new Board members, support Nominating Committee and manage election process
- Coordinate logistics associated with Board meetings/retreats
- Attend Board meetings
- Coordinate minute-taking or take meeting minutes at board meetings
- Note board meeting action items and follow up on them with appropriate staff and/or board member
- Design and implement of Board policies, governance materials, and Board orientations
- Prepare annual Board binder, materials, and/or orientation
- Assist client leadership in development of Board agendas
- Prepare and distribute Board meeting notices; Distribute meeting agendas, proxies, financial reports, membership reports, and all post-meeting minutes, reports, and materials
- Monitor attendance at Board meetings
- Report regularly to client contact on administrative and technical activities
- Periodically review scope of services
Financial
- Properly code incoming invoices from vendors
- Provide information needed to bookkeeper to generate accurate financial reports (research any discrepancies in reports)
- Forward financial reports to client treasurer
- Track certificates of deposit
- Manage banking relationship, including new signature cards with Board transition
Communications
- Monitor/respond to client email; forward relevant emails to other staff for follow up
- Oversee development of all communications (press releases, website, emails, direct mail, flyers, etc.)
Membership
- Work with membership committee to build membership, increase prospects
Events/Programs
- In conjunction with client/Event Director:
- Develop and monitor event budget (including establishing registration fees)
- Develop and monitor event timeline
- Develop & maintain a master calendar of events for client
- Assist in identifying speakers for recruitment
- Assist in agenda development
- Attend programs: liaison with speaker, Board, and members
Qualifications
- At least 4 years experience in association management; client management and/or nonprofit environments.
- Comfortable with decision-making and substantial autonomy
- Event management skills
- Demonstrated experience in troubleshooting; knowing what the client wants before they know they want it
- Experience managing employees
- Organized, high attention to detail
- Ability to work concurrently on multiple tasks and meet required deadlines
- Professionalism and strong work ethic
- Capacity to work in a team environment
Job Requirements
- Ability to work from our office location, currently at 2800 Eisenhower Avenue, Suite 210, Alexandria, VA 22314
- Ability to read, speak, hear, understand, and communicate in English
- Ability to work evenings and occasional weekends
- Ability to travel out of town for up to seven days
- Proficient in Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat, Email Clients, Web Browsers
- Exceptional level of customer service and interpersonal skills
- Comfortable with public speaking
- Presentation skills
- Experience managing staff
- Reliably transport up to the equivalent of a full pack & roll, medium-sized box, and a sign case
