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Title: Senior Specialist, Information Technology
Department: Information Technology
FLSA Status: Exempt

Position Summary

A member of Knowledge and Technology that implements efforts to support organizational priorities and activities within the Information Technology department. Supports unit efforts with a focus on departmental contributions to operations strategy and systems and data strategy for the Association. Participates and support efforts for appointed and member volunteer groups and APTA leadership. Supports preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities. Effective champion of the Association vision, mission and brand.

Essential Functions (Includes but not limited to):

• Data integration
• Report and dashboard development, data analysis and support
• CRM/Association Management System and related database support
• Implements work plans related to respective activities of the Information Technology department which align with organizational priorities and the Association’s operations strategy and systems and data strategy.
• Prepares and completes required departmental compliance forms as outlined below including ensuring required information is accurate for timely submission of all required forms
• Contributes to and implements recommendations on advancing operations within the department to gain efficiencies, and grow revenue, if applicable.
• Contributes to quality assurance and continuous quality/performance improvement in department activities, including supporting department director, and unit leader in annual assessments of respective budget activities described above
• Supports the Knowledge and Technology team in the implementation of the Association’s programs, priorities, and projects in partnership with supervisor and staff colleagues
• Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy

Staff Expectations

• Upholds and fosters team values
• Complies with all APTA policies and procedures
• Performs other duties as assigned to foster achievement of association priorities

Qualifications

• Bachelor’s in IT or, 3-5 years’ related experience, required
• Association IT background, preferred
• 5+ years’ experience in support and troubleshooting of CRM system/Association Management System, preferably Microsoft Dynamics 365
• Experience using Transact SQL or FetchXML or similar
• Experience with tools for data cleansing and moving data between environments
• Experience with using tools to support automation of business processes
• Experience with the MS Dataverse and Power Automate, a plus
• Experience with SQL Server Reporting Services
• Experience with Data analytic tools (e.g. Microsoft Power BI, Tableau)
• Experience with data repository support, preferred
• Experience with interviewing business users, collecting, and interpreting requirements, and explaining the solution details to the business audience
• Critical thinking skills

How to Apply

Send resume and cover letter with salary requirements

American Physical Therapy Association is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit e-verify.uscis.gov.

APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.

Principals only. This position is located in Alexandria, VA.