Position Description: The Member Services Coordinator will support NAPEO’s strategic plan by providing essential customer service to members and prospects, promoting the value of NAPEO membership, facilitating delivery of NAPEO’s member services, member engagement, and aiding in customer support functions across the association. Position Responsibilities: Customer/Member Service Serve as primary customer contact for existing and potential members through professional and courteous phone and email interactions. Address phone and email inquiries regarding NAPEO membership and services, as well as basic PEO industry information. Respond to member requests in a timely fashion. Coordinate resolu
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