Do you enjoy the diversity of tasks a day brings? Are you eager to learn and grow through collaboration on projects? The National Hospice and Palliative Care Organization (NHPCO) is seeking a Coordinator to perform administrative duties to support the functions of the Executive Office to include direct support of the Chief Executive Officer (CEO) and the Chief Operating Officer (COO). This is a highly visible position requiring interaction with a broad range of internal and external constituents – an excellent opportunity for someone who is looking to develop their career working for a mission-focused organization. Reporting to the COO, the ideal candidate will be proactive, personable, resourceful, and efficient while maintaining a high level of professionalism and confidentiality.
This role is based in Alexandria, VA and is currently hybrid until it is safe to fully reopen. NHPCO offers a competitive benefits package, to include medical, dental, vision coverage, flexible and generous leave, and paid holidays.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Performs a wide variety of executive administrative duties including Board of Directors (BOD) minutes, resolutions, maintaining records and information, scheduling, arranging travel, and assisting with executive office communications.
Communicates effectively with co-workers in support of the activities of the President and CEO, the Leadership Team and Board of Directors in support of the mission/vision of all organizations.
Manages NHPCO organizational information in partnership with the executive office. (Bylaws, Minutes, BOD Rosters by Year, Executive Office Contracts, Rotation Schedules of BOD, Governance Information)
Proactively and efficiently coordinates the calendar of internal and external meetings for the CEO and COO.
Prepares or accesses reports as needed for CEO and COO.
Assists the CEO, COO, and in house counsel in their duties to create a productive work environment for all BOD members and committees.
Works with designated leadership and office staff of external organizations to facilitate communications, BOD meetings, and provides support for accomplishing organizational goals and outcomes.
Prepares meeting agendas for all BOD Chairpersons review.
Attends and takes minutes for BODs and board committee meetings, as directed by the CEO and/or COO.
Coordinates the publication and distribution of minutes for all board of directors’ meetings and designated BOD committees.
Prepares the resources needed for BOD orientation in concert with the senior leadership team and in house counsel.
Maintains all board, committee, council, and other databases as required. Ensures effective application process, communications, and roster management for NHPCO committees and councils.
Ensures recognition and awards for all board members is done in timely and effective manner.
In concert with the designated leadership team member(s) and meeting events manager, coordinates and assists with any In-Office meetings for the BODs.
Participates as a Zoom (or other virtual meeting platform) ‘super-user’ to ensure effective communications with internal and external parties.
Qualifications and Competencies
Minimum of 2-3 years’ experience in an office/administrative support/customer service or similar administrative management function; or an equivalent combination of education, training, and experience (essential).
Bachelor’s degree preferred.
Experience with boards and governance preferred.
Strong working knowledge of the Microsoft Office suite, along with experience in database maintenance.
Ability to exercise initiative, considerable judgment, and discretion in directing the administrative functions of the Executive Office.
Ability to perform various administrative functions in an accurate and timely manner, including word processing and utilizing an effective and efficient range of technology-based skills and platforms.
Ability to set priorities, meet deadlines, and accomplish multiple assignments simultaneously and with a minimum of direction.
Effective verbal and written communication skills.
Ability to present oneself in a mature, confident, and efficient manner to members of all Boards, the public, members, donors, supporters, and other employees.
Ability to perform work in a comprehensive team environment, with a “can do” attitude focused on exemplary internal and external customer service.
Understands the need for and maintains complete confidentiality of information related to job functions.
General knowledge and understanding of hospice and palliative care and the various constituencies of NHPCO.
NHPCO requires all employees to be vaccinated from the COVID-19 virus as a condition of employment, subject to accommodation. If hired, you will be required to show proof that you’ve received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.
NHPCO is an Equal Opportunity Employer and does not discriminate or allow discrimination on the basis of color, religion, national origin, sex, sexual orientation, gender identity, marital status, citizenship, disability, genetic information, military status or any other classification protected by federal, state, or local law. NHPCO promotes affirmative action for minorities, women, disabled persons, and veterans.
About National Hospice and Palliative Care Organization
Who We Represent
Founded in 1978, the National Hospice and Palliative Care Organization is the nation’s largest membership organization for providers and professionals who care for people affected by serious and life-limiting illness. Its broad community of members includes local hospice and palliative care providers, networks serving large regions of the United States, and individual professionals.
Based in the Washington D.C. metropolitan area, NHPCO represents the interests of its members and the general public with legislative advocacy that helps to enhance and expand access to care that addresses holistic health and the well-being of communities. With a staff of experts available to personally guide members through nearly every consideration or business challenge—NHPCO’s team is always there with timely and pragmatic support.
How We Serve & Lead
NHPCO gives ongoing inspiration, practical guidance, and legislative representation to hospice and palliative care providers so they can enrich experiences for patients and ease caregiving responsibilities and emotional stress for families. By providing its members with the essential tools they need to stay current with leading... practices, understand policy changes, and improve their quality of care, NHPCO addresses the challenges that providers navigate on a daily basis and offers a wealth of expert knowledge and step-by-step solutions to fill the gaps.
Thousands of healthcare professionals and volunteers in the NHPCO community choose to dedicate themselves to caring for people with serious and life-limiting illnesses because they are skilled in offering compassion and support, are called to serve the whole person, and believe in care without barriers. NHPCO champions these shared values and advances the mission-driven, person-centered and community-oriented model that its members use. By continually demonstrating how this integrated model works and improving on its efficacy, NHPCO positions the field of hospice and palliative care to serve as a beacon for other areas of medicine and caregiving.
Mission – To lead and mobilize social change for improved care at the end of life.
Vision – A world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer.
Values – NHPCO Believes in:
Service: Engaging Customers
Respect: Honoring Others
Excellence: Exceeding Expectations
Collaboration: Fostering Partnerships
Stewardship: Managing Resources