Under the supervision of the VP Education & Training, is responsible for meeting, course and conference registrations. Position performs other activities in conjunction with IBA meetings. Requires interaction with IBA membership handling requests for information and assists with other administrative duties.
Key Duties and Responsibilities
Enters registration data into Association Anywhere (AA).
Serves as a customer service contact, handling meeting questions and details. Generates invoices and receipts as requested.
Prepares name badges, registration lists, evaluation forms, manuals and all related meeting materials. Is responsible for meeting reports for all education events.
Assists with registration check-in.
Compiles evaluation form results and prepares reports.
Coordinates catered continental breakfast and lunch for meetings, including menu selection.
Creates marketing brochures for all education events.
Responsible for setting up and managing all broadcast Email for education events.
Responsible for updating and maintaining the education page on the IBA Website.
Assists with meeting setup, cleanup and supply maintenance.
Performs additional duties as required or assigned.
Some in-state travel may be required.
Must be a self-starter with the ability to work quickly and accurately with a variety of data. Must have strong interpersonal, written and verbal communication skills. Must display a willingness to go the extra mile to provide outstanding customer service. Must possess basic computer skills to include all Microsoft Office products. Position performs other activities in conjunction with the Education Department. Position requires interaction with membership, handling request for information, and assisting with administrative duties. Candidate must have the ability to prioritize and function in a fast-paced environment. He/she must demonstrate a good attendance record and reliability.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent walking, standing, and sitting within the work area.
Driving to/from other locations for business-related purposes.
The ability to lift office supplies/equipment of approximately 50 pounds.
The Indiana Bankers Association supports Indiana banking through issues advocacy, professional education,
and products and services that enhance financial institutions’ ability to help build better communities.