Education and Training, Other, Project Management/Program Development
Vice President, NAA Education Institute
As Vice President of the National Apartment Association Education Institute (NAAEI), you will catapult this $5 million business unit to the next level by creating a thoughtful strategy that ensures we continue to offer innovative education and talent development programs that advance the professionalism of the industry.
This is an ideal time to join the National Apartment Association (NAA). We have just completed a comprehensive review of our education offerings and have enjoyed great success this past year as we pivoted to the virtual environment. Within your first year, you will further assess our existing programs and create the vision and business plan for business and industry partnerships that better serve employers, individuals, and program providers. We will look for your guidance on ways to improve our internal processes to enhance the user experience and gain efficiencies, while synergizing NAAEI’s capabilities with strategic initiatives across the NAA organization.
This is a high-impact role where you will report to the NAA Senior Vice President, Affiliate & Member Engagement, collaborating frequently with industry executives and the board of directors to ensure our offerings meet industry needs. You will create successful partnerships with NAA affiliates, colleges, universities, and property management companies to grow a diverse portfolio of programs for rental housing professionals. You will manage a team of four professionals experienced in all facets of continuing education, professional development, credentialing, certifications, and training programs. Through your executive-level vision, innovation, and leadership, you will ensure exceptional program quality in all NAAEI efforts, ultimately leading to wider adoption of NAA credentials across the industry.
Finding a secure, affordable home has always been the American dream. But in a quest to achieve financial security, many Americans have turned away from homeownership. Demand for apartments is at a multi-decade high with more than four in ten Americans now renting.
The National Apartment Association is the leading voice for quality rental housing in every community. As a trusted partner, valued connector, and powerful advocate for multifamily housing owners, managers, developers, and suppliers, NAA serves over 153 affiliates, 82 thousand members, and 10 million rental housing units globally.
The National Apartment Association Education Institute develops tomorrow’s apartment industry leaders with broad-based education, training, and recruitment programs that attract, nurture, and retain quality professionals. We are committed to offering innovative programs that maintain the highest level of professionalism for the multifamily housing industry.
Lead the NAA Education Institute’s strategic direction, as approved by the NAAEI Board.
Provide leadership and direct staff in the development and implementation of new education initiatives, including education offered at NAA signature events.
Engage with staff/volunteer leadership and industry partners to identify ways to improve program performance, user experience, knowledge retention, and ultimately program outcomes.
Develop and maintain relationships with state and national organizations focused on providing education to rental housing professionals.
Provide leadership and vision to NAAEI workforce development efforts, including apprenticeship programs.
Collaborate with stakeholders to identify, develop, and bring to market new offerings for the NAAEI that will build member expertise and attract new students to the designation education pipeline.
Drive revenue and margin growth across the portfolio of NAAEI offerings, which currently represents $5 million in annual revenue. Collaborate with internal and external stakeholders, including NAA affiliates, other real estate associations, and NAA’s marketing department, on strategies for achieving financial goals.
Develop and manage NAAEI’s annual education budget, soliciting input from education committee leaders and staff. Review the financial performance of the Institute, adjusting as needed. In collaboration with the NAA’s VP of Finance, forecast revenues and expenses on an ongoing basis.
Lead the creation of new revenue streams. Test innovative and creative education concepts targeted at multiple stakeholder audiences.
Set specific and measurable goals for the education programs and initiatives to gauge effectiveness.
Establish standards and processes to ensure alignment and relevance of high-quality content delivery across NAAEI program partners.
Oversee the development, testing, and implementation of new education concepts in learning programs. Develop recommendations to continuously increase the quality of the NAAEI faculty network.
Oversee the development of agendas and minutes for NAAEI Board and committee meetings. Ensure that the NAAEI Board and staff act in accordance with established bylaws, policies, and procedures.
Bachelor’s degree required; master’s degree preferred, in adult education, instructional design, instructional technology, or related discipline.
Strong business skills, including the ability to manage and grow a complex business across a portfolio of offerings with total annual revenue of approximately $5 million.
8-10 years of relevant work experience including training, organizational development, adult learning, program development, or distance learning.
Prior experience directing a training development organization or department with a track record of hiring qualified staff and independent contractors.
Prior experience developing partnerships with associations, universities, or other organizations.
Excellent project team management, financial management, administration, presentation, marketing, communication, and interpersonal skills.
Ability to travel to support core job functions and attend association events.
Business-minded. You have successfully structured programs to generate revenue and you know how to translate strategy into action. You set priorities wisely and make tough resource allocation decisions while always finding a way to forward strategic initiatives.
Collaborative. You are a team player who can interrelate and operate effectively with peers and other associates in a collegial, yet demanding, work environment. You have a proven track record of getting results by building strong relationships and partnerships.
Entrepreneurial. Smart and creative, you intuitively recognize opportunities and act. You build from the ground up, navigating and innovating through challenges with a sense of fortitude. You figure out what needs to happen to get things done.
Flexible. You seamlessly handle a variety of constituencies, manage multiple tasks simultaneously, and thrive in a complex environment with multiple priorities. You think about what a process should be, evaluate the options, and implement solutions.
Results-oriented. You have the proven ability and experience to bring about change. You consistently see clues in the data, understand and anticipate the consequences, and take appropriate action.
Team leader. You understand the mission, the needs, and the direction of the company, and you confidently engage staff at all levels to define needs and expectations.
What’s Attractive to the Right Candidate?
This is an exciting time to join NAA as we rethink the future of NAAEI. NAAEI holds enormous growth potential, and your efforts will propel us forward. You can be proud of the work we do to support our members with their most important challenge: developing future leaders. And you can be proud of the work we do to support course participants with their most important challenge: advancing their careers.
This is a high-profile role backed by a financially strong organization with ample reserves. Like the industry we represent, NAA is poised for significant growth and NAAEI’s growth is critical to our continued success.
Your colleagues are collegial, experienced, professional, and open to new ideas.
We offer an excellent benefits package, including medical, dental, and vision insurance; short-term and long-term disability coverage; 401(k) plan; a bonus plan for all employees; education benefits; professional memberships; condensed work-week options; and more.
Simply email your resume to Bob Corlett at firstname.lastname@example.org with “NAA – VP, NAAEI #2021-2629 ASAE” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.
Please note: our practice is to not disclose the salary ranges our clients would consider. Any salary information included in this posting was estimated without our input.
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