Washington, DC based association management firm seeks experienced association professional to serve multiple clients by providing daily oversight and management of ongoing and planned activities to each. The Senior Associate will ensure that the proper operational controls, administrative and reporting procedures, people and systems are in place to effectively manage day-to-day operations. Friendly and flexible office environment. Full time benefits including health, dental and short-term disability insurance, flex-time, generous vacation policy, 10 paid holidays, winter break and 401K. Position available immediately.
Disclaimer Phone calls will not be accepted. Contact from recruitment agencies will also not be accepted.
Manages event planning process for educational/Networking conferences and tradeshows including setting and following planning timeline, managing multiple partners and team members with different responsibilities relative to the event.
Develops multiple creative options for meeting client needs
Leads all aspects of event management, including budgeting, contract negotiation, venue selection, audio visual arrangement, catering, transportation, registration, Sponsorship and exhibit program, on-site execution of events, and other operational logistics.
Designs exhibit and sponsorship programs that provide value to prospective sponsors, sells sponsorships and stewards sponsors throughout the event life cycle.
Staffs planning committee and ensures the meeting content advances the strategic goals of the organization and the needs/wants of the committee members.
Manages event budget, reporting, invoicing and reconciliation.
Manages team in execution of events and tradeshows.
Manages/coordinates event team and temporary event staff.
Management of multiple client constituent databases.
Responsible for outreach to existing, prospective, and inactive members to determine member needs and reasons for not choosing to renew memberships.
Responsible for maintaining the integrity of the membership database and generating and processing renewal notices.
Conducts surveys and focus groups of members when appropriate to gauge member and prospective options,
Participates in networking events to drive member engagement.
Responds to member and prospective member inquires through email, telephone and web.
Manages membership accounts receivables process with membership services and accounting teams to ensure timely payment of dues.
Onboards new members.
Manages membership reports and presentation with regular update on membership recruitment, retention, and engagement.
Provides membership marketing content for event marketing to drive attendance and membership for events
Communications and Marketing
Ensures timely distribution of newsletters and other regular publications.
Coordinates with outside vendors on providing content for publications.
Suggests areas of content and format redesign.
Manages website content.
Develops and manages marketing collateral
Provides back up to client lead; filling in when client lead is not available.
Mentors current team members
Bachelor’s degree required
A minimum of five to seven years’ experience in association/non-profit management; including working with board of directors, committees and workgroups; managing small to mid-sized association conference and tradeshow required
Experience with membership recruitment, retention and administration required
Organized with strong attention to detail and ability to meet deadlines required
Comfortable in a fast-paced environment and able to manage multiple projects required
Demonstrated problem-solving capabilities and resourceful under pressure required
Ability to work both in a team environment and independently required
Excellent communication skills (verbal and written); including ability to present and speak in public required
Outstanding customer service and ability to work with members in person, on the phone and electronically required
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) required
Knowledge in working with an email communication program (i.e. Constant Contact) required
Familiarity working with a web publishing platform (i.e. WordPress or similar) required
Travel This position will require 10-15% domestic travel throughout the year.
ADA Specifications This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.
About Association Management Strategies, Inc.
Association Management Companies, or AMCs, are for-profit businesses that manage associations to help them grow and prosper. They offer the expertise, staffing and resources that allow professional associations, trade groups, not-for-profits and philanthropic organizations to effectively manage day-to-day operations and advance their long-term goals.
A career with AMS offers you the opportunity to manage your career path in a fast paced, hands-on, results-oriented environment. AMS is always on the lookout for talented professionals seeking the next exciting step in their careers. At AMS you will have the opportunity to work in multiple roles for multiple organizations (often simultaneously!) across a wide array of industries.