State-based professional membership association in the mental health field seeks an organized, detail-oriented, and tech-savvy professional to serve in full-time communications and event coordinator position. This person will also play a critical role in the coordination and oversight of the association’s day-to-day operations. The successful candidate must be process-oriented, proactive, eager to learn new skills, and able to thrive in a small office environment.
Office hours are Monday-Thursday from 8:30 to 5:00 and Friday from 8:30 to noon, with some evening and weekend meetings. Work will begin remotely, with flexibility to work in a downtown Raleigh office setting starting later this year.
Serve as primary meeting and event coordinator, including annual conference with 250+ attendees
Manage all budgeting, planning, and day-of logistics for virtual and in-person meetings/events, including but not limited to, working closely with program committee to develop full scientific and social program schedule; coordinating speaker/vendor contracts and processes; overseeing audio-visual set-up and requirements; researching and implementing strategies to optimize attendee experience and engagement; developing and implementing day-of processes and timelines; completing post-meeting evaluations and reports
For virtual events, this also includes overseeing the virtual event web platform from set-up/design through day-of management
For in-person events, this also includes overseeing vendor contracts for food & beverage, meeting spaces, room blocks, etc.
Create and coordinate all marketing and communications with attendees, speakers, VIPs, exhibitors, hotels, and other vendors
For applicable events, complete the Continuing Medical Education (CME) accreditation process and assist attendees with the certification process
Maintain functionality of attendee registration processing
Act as a main point of contact for all meeting-related inquiries
Serve as primary communications coordinator for the association
Write, edit, and design (using Adobe InDesign) layout for quarterly print newsletter, as well as twice-monthly electronic newsletter
Write, publish, and design content for website, including design layout and navigation to ensure that new and consistent information (links, events, news) is posted regularly
Write and create interesting and engaging social media content (Facebook, Twitter, and Instagram)
Develop marketing materials for events, including registration program, email marketing, onsite signage, and more
Coordinate media releases and public relations
Attend association committee meetings (some evenings and weekends) and take minutes as directed
Provide administrative support for Executive Director and staff
Answer office phone to assist both association members and the general public
Coordinate and scheduling meetings and travel
Assist with writing and editing applications for awards, grants, etc. to support association and members
Other duties as assigned
Send resume with a cover letter and references to firstname.lastname@example.org. Will consider full-time or shared part-time candidates.
Desired Skills and Experience
College degree in marketing, communications, business, or other related field strongly preferred
2 years related experience preferred
Excellent computer skills, including proficiency with internet research, and advanced knowledge with Microsoft Office Suite (strong Word and Excel skills required) and Adobe Creative Suite (Photoshop, InDesign, Illustrator)
Experience with Association Membership Software (i.e., MemberClicks) and/or Virtual Meeting Platforms (PheedLoop) preferred, but not required – comfort with learning and self-teaching how to use these web-based systems is a priority
Ability to manage multiple tasks, set priorities, and meet deadlines
Excellent organization and time management skills
Excellent communication skills (verbal and written)
Possess problem-solving skills and proven resourcefulness; capable of providing a high degree of customer service
Superb attention to detail including maintaining detailed records of procedures and actions
Minimal travel required
About North Carolina Psychiatric Association
The North Carolina Psychiatric Association is a professional medical organization that represents 1,000 psychiatrists statewide.