The Program Coordinator supports the work of NAAG and NAGTRI by coordinating all logistical aspects of assigned programs, in both virtual and face-to-face environments.
The Program Coordinator is also responsible for various internal projects, as designated by the Meetings and Membership Director, where they will exercise their ability to problem-solve and make decisions. The Program Coordinator will help support the growth of programs through template and process improvement.
This position reports to the Meetings and Membership Director.
Travel for this position is currently 0% due to limitations imposed by COVID-19. Travel will increase once it is safe to do so, likely as soon as August 2021, and may account for up to 40% of this position.
The Program Coordinator will work remotely as is advisable and/or necessary during the COVID-19 pandemic. As the pandemic wanes, the Program Coordinator will work at NAAG’s office in Washington, D.C., and be able to utilize the remote work policy in accordance with NAAG’s Employee Handbook.
Develop and coordinate internal/external projectswith oversight fromthe Meetings and Membership Director.
Conduct pertinent research and support projects led by program counsel.
Demonstrate core understanding of position responsibilities.
Other tasks as assigned based on the needs of the Association.
Conduct pre-training,and onsite support/logistics for face-to-face programs, to include oversight of hotel rooming lists, meeting room setup, food and beverage, audio visual, transportation, materials, name badges, attendance list, gifts, and related duties. ?
Conduct pre-training, and live support for online programs, to include oversight of attendee registration on the association management system (AMS), online platforms, learning management system (LMS) set-up, and related duties.
Serve as direct contact for face-to-face and virtual programming, maintaining a professional and courteous relationship with all internal and external personnel.
Adhere to programmatic and financial close-out procedures.
Provide administrative support, as needed, which may include items such as agenda formatting, panel call scheduling, and other logistical coordination.
Monitor and adhere to program budgets, keeping track of all program expenses and being accountable for spending.
Assist with travel arrangements of attendees, speakers/faculty, and staff for face-to-face programs, as assigned.
Input information for each program into organization-wide databases, including student and faculty information and post-program evaluation results.
Coordinate with the communications and online learning departments.
Respond to inquiries by state attorneys and circulate information to Attorneys General staff as needed.
Prioritize tasks from different functional areas and teams.
Possess strong interpersonal skills, liaising with internal and external personnel.
Exercise tact and diplomacy.
Proven ability to meet critical project deadlines.
Employ problem-solving skills to make decisions.
Display excellent attention to customer service by phone and email.
Possess excellent computer skills including experience with Microsoft Office (PowerPoint, Outlook, Excel (spreadsheets/SmartSheet),Word and general database knowledge.
Manage competing projects or deadlines at one time.
Exhibit high level of professionalism.
Undergraduate degree required.
Approximately 2 years of professional experience required.
Additional Salary Information: NAAG offers a very generous benefits package which includes health, dental, vision, life/LTD, LTC and 401k retirement plan with an employer match and profit sharing.
About National Association of Attorneys General
The National Association of Attorney General (NAAG) was founded in 1907 and is the professional association of the 56 state and territorial attorneys general. NAAG’s primary responsibility is to help attorneys general fulfill the responsibilities of their office and to assist in the delivery of high-quality legal services to the states and territorial jurisdictions.
The National Attorneys General Training and Research Institute (NAGTRI), founded in 2007, is the research and training arm of NAAG. NAGTRI is charged with providing an umbrella to create, expand, standardize, and professionalize training and research, maximize program offerings, and facilitate creativity and responsiveness to both long term and short fuse, developing issues. NAAG emphasizes a commitment to professional excellence and the quality of life of its employees.