The Managing Director is responsible for leading the strategic and operational implementation of NQF’s measure alignment, public and private measure partnerships, emerging quality trends, and measurement gap projects.
The Managing Director leads and manages the day-to-day operations of those projects, including managing project team leads; ensuring projects are on time and within budget; and overseeing and monitoring project direction, milestones, budgeting, and forecasting. The position is also responsible for leading new business development activities in emerging quality areas. The Managing Director may also provide content expertise to staff, including expertise to help advance measure alignment and emerging areas of quality measurement. They develop staff and model leadership behavior.
Although NQF prefers to hire talent based in the local DC market, we are willing to be flexible in order to attract outstanding talent in other locations.
POSITION DUTIES AND RESPONSIBILITIES
Manage multiple project team leads who are responsible for overseeing approximately 15 projects.
Mentor and coach direct reports and other junior project staff.
Empower staff to generate ideas, proactively solve problems, and ensure ownership and accountability.
Actively guide staff and encourage participation in organization-wide efforts and activities.
Manage project budgets, including collaborating with the Finance department to develop initial budgets, monitoring utilization, and working with team leads to keep project within budget.
Lead project planning and development, tying project goals to NQF strategic objectives and ensuring milestones are met.
Oversee contract management, including maintaining good relationships with funders and addressing issues in a timely manner, in consultation with team leads.
Lead business development activities in emerging quality areas, including overseeing proposal writing, developing budgets, and working collaboratively across NQF to identify and develop new opportunities.
Implement a talent management strategy in consultation with the People and Culture department.
Brief senior leadership on status of projects, emerging trends, and opportunities for future development.
Collaborate across NQF to advance quality measurement and alignment.
Advanced degree in a clinical discipline, public health, or healthcare management
Minimum of 10 years of relevant experience
Minimum of 5 years of experience managing people, budgets, and projects
Minimum of 5 years of experience leading, managing, coaching, and mentoring individuals and/or teams and holding staff accountable for results
Demonstrated strong program management experience across multiple large projects and competing priorities to achieve optimal results
Demonstrated experience developing budgets and forecasts for projects and managing utilization targets
Experience presenting and writing on behalf of an organization
Strong knowledge of the healthcare performance management, policy, or public health
Experience working in the healthcare delivery system a plus
Mastery to provide subject matter expertise to guide team leads and staff
Experience providing strategic and holistic view of opportunities for an organization
Mastery guiding staff on completion of deliverables, including initial review and edits to deliverables
Mastery in fostering an environment for the development of new ideas and solutions and proactively mitigating problems
Ability to effectively facilitate change and encourage others to follow
Experience developing and overseeing budgets and forecasts for projects, as well as utilization targets for multiple projects/programs/products
Mastery in participating in and independently leading some business development (BD) efforts, including external BD conversations; internal BD brainstorming; and development of proposals, concept papers, and statements of work
Mastery presenting and writing on behalf of the organization
Active participation and leadership in organization activities
Demonstrated leadership in guiding staff through effective interactions and process improvement efforts, including partnering with project managers to drive standardization in project management, identifying and implementing process improvements across projects
Strong leadership and modeling of effective collaboration and interaction with internal peers and subordinates, as well as external stakeholders, to achieve objectives
Leadership and development of staff teams and effective interactions with colleagues
Proficiency in developing project goals and mastery in aligning those goals with goals at the department and organization levels; building proficiency with organizational strategic planning
Mastery in meeting facilitation and presentation skills; models effective meeting facilitation for staff and ensuring external meeting objectives are met
Demonstrated active listening
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
In the primary environment, the noise level is quiet to moderate with ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.
NQF embraces a culture of excellence through multi-stakeholder collaboration. We encourage and empower each employee to prioritize learning and growing by providing them the resources to deliver excellence. At NQF, you will find a fast-paced, challenging, inspiring and rewarding career. Maximize your talent and join a team committed to setting high standards for better healthcare efficacy and delivery.
Internal Number: 4
About National Quality Forum
The National Quality Forum (NQF) is a not-for-profit membership organization created to develop and implement a national strategy for health care quality measurement and reporting. A shared sense of urgency about the impact of health care quality on patient outcomes, workforce productivity, and health care costs prompted leaders in the public and private sectors to create the NQF as a mechanism to bring about national change.
Established as a public-private partnership, the NQF has broad participation from all parts of the health care system, including national, state, regional, and local groups representing consumers, public and private purchasers, employers, health care professionals, provider organizations, health plans, accrediting bodies, labor unions, supporting industries, and organizations involved in health care research or quality improvement. Together, the organizational members of the NQF will work to promote a common approach to measuring health care quality and fostering system-wide capacity for quality improvement.