JOB SUMMARY: The Customer Service Representative supports students, members, non-members and staff by responding to inquiries, processing orders, payments, and maintaining contact records in the customer database. Responds to phone, email and live chat inquiries in a timely manner to deliver excellent customer satisfaction. ESSENTIAL FUNCTIONS:
NON-ESSENTIAL FUNCTIONS:
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EDUCATION AND EXPERIENCE REQUIRED (an equivalent amount of training, education and experience will considered)
KNOWLEDGE, SKILLS AND ABILITIES
WORK ENVIRONMENT
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