Washington, DC based association management firm seeks experienced association professional to serve multiple clients by providing daily oversight and management of ongoing and planned activities to each.  The Senior Associate will ensure that the proper operational controls, administrative and reporting procedures, people and systems are in place to effectively manage day-to-day operations.  Friendly and flexible office environment (currently virtual through March 31, 2021). Full time benefits including health, dental and short-term disability insurance, flex-time, generous vacation policy, 10 paid holidays, winter break and 401K. Position available immediately.

Disclaimer

Phone calls will not be accepted. Contact from recruitment agencies will also not be accepted.

Responsibilities

Administrative Management

• Manages and oversees the day-to-day operations
• Manages client calendar of events and projects
• Ensures appropriate levels of staffing
• Manages District of Columbia corporate filings
• Manages State annual reports
• Manages all aspects of weekly staff meeting
• Maintains insurance coverage/renewals
• Manages organization and development of new electronic filing system
• Manages (in conjunction with Executive Director) annual dues
• Understanding of database systems
• Works with outside vendors
• Develops, edits and maintains documents and reports

Membership

• Responsible for outreach to existing, prospective, and inactive members to determine member needs and reasons for not choosing to renew memberships.
• Responsible for maintaining the integrity of the membership database and generating and processing renewal notices.
• Conducts surveys and focus groups of members when appropriate to gauge member and prospective options
• Participates in networking events to drive member engagement
• Responds to member and prospective member inquires through email, telephone and web
• Manages membership accounts receivables process with membership services and accounting teams to ensure timely payment of dues
• Manages membership distribution lists
• Onboards new members
• Manages Board meeting membership reports and presentation with quarterly and annual update on membership recruitment, retention, and engagement
• Provides membership marketing content for event marketing to drive attendance and membership for events 

Financial Management

• Reviews and analyzes financial reports
• Presents monthly financial statement to the Treasurer/Board
• Manages budget and forecasting
• Manages payables and receivables
• Monitors income and expenses
• Maintains liaison with auditor and investment advisor
• Ensures timely audit and tax filings due in current year

Board/Committee Management

• Facilitates board/committee/work group calls (develop agenda, minutes, project task list) with minimal oversight
• Provides input at client board meetings
• Lead on Technical and Policy related Committees

Communications and Marketing

• Ensures timely distribution of newsletters and publications
• Suggests area of content and format redesign
• Manages website content
• Develops and manages marketing collateral

Executive Management

• Provides back up to Executive Director
• Mentors current team members