The Associate Director of Education and Program Development plans and implements PQA’s educational and training programs, which promote PQA’s measures and quality initiatives for medication use and medication services. This position is responsible for developing strategy and managing the programmatic content for the Annual Meeting, Leadership Summit, Quality Forum Webinar series, continuing education programs, and other educational workshops, forums and events. The associate director is a highly organized individual, who is comfortable working in a fast-paced environment, continually up-to-date on medication quality and related pharmacy and healthcare topics, and able to develop timely, relevant events for PQA members and other quality focused health care professionals. A critical member of the meetings and stakeholder engagement teams, this position partners with internal colleagues and external partners on event design, operations, sponsorship, promotion and marketing. The associate director is an entrepreneurial leader, who encourages program innovation across PQA, identifies new event opportunities aligned with PQA’s mission and strategic plan, shares best practices, and delivers financially sustainable programs.
Lead the development of educational programming content for the Annual Meeting and Leadership Summit in coordination with the CEO, COO, Senior Director of Communications, and Director of Meetings
Lead program development from overarching themes to panel development, speaker recruitment, speaker and moderator management, and on-site production.
Solicit and select (working through a PQA Planning Committee, as needed) Annual Meeting topics for plenaries, breakouts and other sessions.
Manage, coordinate and execute the Quality Forum Webinar series.
Identify thought leaders and subject matter experts to address a broad array of timely quality-related initiatives and information around performance measurement, value-based care models and regulatory/legislative changes that are shaping the future of healthcare.
Establish and implement an annual webinar schedule, recruiting and supporting presenters and supporting webinar promotion in coordination with the Senior Director of Communications.
Oversee PQA continuing education, training and certificate programs.
Specific to the certificate programs, maintain, update, and coordinate content for the Medication Use Quality program, including additional electives.
Deliver the practice-based component as part of the Medication Use Quality Certificate
Support the promotion of all PQA educational offerings to member and external audiences.
Evaluate the value and success of PQA’s educational programs and periodically assess PQA members’ educational needs and broader market needs.
Other duties as assigned.
Working knowledge of the healthcare industry, stakeholders, trends, and futures;
Entrepreneurial spirit and track record of initiative, and ownership of work
Voracious consumer of current events and the newsmakers driving those stories with an eye to uncovering new voices and trends
Ability to forge strong relationships with stakeholders at all levels.
Proven ability to effectively manage and lead multiple projects and priorities simultaneously;
Exceptional interpersonal, written, and oral communication skills and be customer-service oriented;
Knowledgeable and experienced with social media platforms;
History of developing, maintaining and successfully marketing fee-based educational programs
Experienced working with groups and teams within a membership association or organization and membership, marketing, meeting planning and communications
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer and telephone keyboard.
Close vision requirements due to computer work.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standard office environment
Travel: Overnight travel during the PQA Annual Meeting, Leadership Summit and occasional meetings.
This job description does not imply that the stated requirements are the only expectations for the job. Incumbents are expected to perform any other duties that may be assigned. PQA has the right to revise this job description at any time.
About Pharmacy Quality Alliance
The Pharmacy Quality Alliance (PQA) is a fast-growing non-profit healthcare quality organization committed to optimizing health by advancing the quality of medication use. PQA is a recognized leader in healthcare quality and performance measure development. Over 250 multi-stakeholder organizations comprise PQA's diverse membership. Member volunteers are dedicated to improving the safe and appropriate use of medications for patients across the United States, researching the impact of quality measurement, and providing education on quality-based healthcare.